New publication introduces process model for digital transformation in resource-limited contexts

New publication introduces process model for digital transformation in resource-limited contexts

A newly published study supported by ReFinD provides fresh insights into how governments, particularly those in resource-constrained environments, can effectively drive digital transformation within FinTech ecosystems. Titled “Government-Led Digital Transformation in FinTech Ecosystems”, the paper offers a compelling shift from traditional approaches to understanding public sector innovation.

ReFinD trials mobile money outreach in underserved parts of Ghana’s Central Region

Interviews with local residents provide crucial insights into the effectiveness of the “Mobile Money Agent Network Expansion” project.

Reaching the last mile remains one of the biggest challenges in expanding access to financial services across Ghana. In the Central Region, where some communities still lack mobile money services, ReFinD introduced a promising pilot aimed at narrowing that gap. Through the Mobile Money Agent Network Expansion and Productivity project, researchers are supporting mobile money agents to reach remote, underserved areas—places often overlooked due to the high cost and logistical effort involved.

ReFinD marks significant milestone with Ghana’s first-ever census on digital payment adoption by firms

ReFinD marks significant milestone with Ghana’s first-ever census on digital payment adoption by firms

ReFinD has launched Ghana’s first-ever census on digital financial services (DFS) adoption among businesses, marking a significant milestone in the country’s digital landscape. The landmark report -- Firms and Digital Payments: Evidence from Censal Microdata – is the result of a collaboration between ReFinD, ISSER and the Ghana Statistical Service (GSS). It offers an in-depth assessment of DFS adoption by over 1.9 million firms across Ghana.

Presenting key insights into Ghana’s business and digital payments landscape

Presenting key insights into Ghana’s business and digital payments landscape

ReFinD’s report on digital financial services (DFS) adoption among Ghanaian businesses delivers unprecedented insights into how 1.8 million firms across the country are engaging with digital payment solutions.

Drawing on comprehensive data from the Integrated Business Establishment Census (IBES) 2024, the groundbreaking study examines the factors influencing DFS usage across Ghana’s diverse and dynamic business ecosystem. It assesses how firm size, sector, formality, geographic location, and gender dynamics shape digital payment adoption.